A port that only charges at certain angles is usually lint or bent contacts rather than a dead port. We inspect under the microscope before quoting, because a cleaning costs far less than a replacement.
Get a Free QuoteCompacted lint is the most common cause, and a cleaning costs far less than a replacement.
Same day
Book a CleaningOn models where the port is soldered to the board we do it here rather than sending it out.
3 to 7 business days
Board-Level RepairWe identify the fault and confirm the exact price before any work begins.
Start FreeSix faults produce the same symptom, and they carry six different prices.
Pocket lint packs into a solid pad at the bottom of the port every time the cable goes in, so the plug can no longer seat against the contacts.
Most common cause
Cables pushed in at an angle bend the pins, and years of use wear the plating off them. The microscope tells us which ones are recoverable.
Inspection first
On most phones the port rides on a replaceable flex cable, which makes a genuinely dead port a straightforward part swap.
Same day
Recent Samsung phones and many tablets and laptops have the port soldered straight to the logic board, which is board-level work we handle in house.
3 to 7 business days
A frayed cable and a failing power brick produce symptoms identical to a dead port. We rule both out before quoting a repair.
No charge to check
When a known-good cable and a clean port still will not charge, the charging IC on the board is the suspect, and a new port would fix nothing.
Board diagnostic
Three minutes at home can save you the cost of a port replacement.
A pin, a paperclip, or a knife blade bends the contacts and can short the pins against each other, which turns a cleaning into a replacement.
It costs nothing to rule out and it is the whole answer a fair share of the time.
Lying flat, only when held, only with one particular cable, only while switched off. Each of those points somewhere different.
Lightning and USB-C on iPhone, Galaxy, Pixel, Motorola, OnePlus, LG, iPad, Android tablets, laptops, MacBooks, and controllers
Same day for cleanings and flex-mounted ports, 3 to 7 business days for board-soldered ports
90 days covering parts and labor
Confirmed before any work starts, with general diagnostics free
Usually compacted lint or bent contacts rather than a dead port. We inspect under the microscope first, because a cleaning costs far less than a replacement.
Do not use metal. A pin or paperclip bends the contacts and can short the pins together, which turns a cleaning into a port replacement or worse.
A cleaning and a port replacement are very different prices, and which one you need is not knowable until the port is inspected. General diagnostics are free.
Same day for cleanings and flex-mounted port replacements. Ports soldered to the board run 3 to 7 business days.
2409 W Kenosha St, Suite 137, Broken Arrow. Monday to Friday 10am to 7pm, Saturday 12pm to 6pm.
Get a Free Quote Call (918) 883-8293