We clean the infection off the machine at our Kenosha Street shop, then tell you how it got in. General diagnostics are free and the price is confirmed before any work starts.
Get a Free QuoteOffline scan, startup and persistence cleanup, browser reset, then verified before it goes back.
1 to 3 business days
Clean My ComputerMalware removed and the device returned to safe working order.
90-day warranty
Clean My PhoneWe identify the fault and confirm the exact price before any work begins.
Start FreeFive symptoms account for nearly every machine that comes through the door.
Search results open a page you did not choose, a toolbar appears that you never installed, or pop-ups arrive with no browser running.
Adware or hijacker
A sudden drop in speed points at something running in the background, whether a cryptominer on your processor or a botnet client on your connection.
Not the same as aging
A full-screen page claiming the computer is locked, that a support number must be called, or that a fine is due is scareware rather than a system message.
Nothing is encrypted
Malware that disables Defender, blocks its updates, or stops the security settings opening is protecting itself, so another scan will not reach it.
Needs hands-on cleaning
Mail or social posts going out from your accounts means credentials were captured, either by a keylogger on the machine or a stolen browser session.
Password order matters
A scan run from inside an infected system is checked by the system the malware already compromised, which is why a scan comes back clean on a machine that plainly is not.
We scan the drive from outside the installed operating system, so nothing running on the machine can hide itself, block the scanner, or restore itself afterward.
Infections survive a reboot through startup items, scheduled tasks, browser extensions, and services. We work through all four by hand.
Hijacked search providers, injected extensions, and altered proxy settings are cleared, while your bookmarks and saved data stay where they are.
We run the machine after cleaning and confirm the symptom is gone. Where the infection damaged system files past repair, an OS restore is the honest answer.
$75 for laptops, desktops, and game consoles. $50 for phones and tablets. Diagnostics free
1 to 3 business days, because offline scanning takes time a rushed job skips
90 days covering parts and labor
Nothing is wiped. If it turns out to be ransomware we tell you what is recoverable before you spend more
Virus and malware removal is $75 for laptops, desktops, and game consoles, and $50 for smartphones and tablets. General diagnostics are free.
No. Virus removal does not wipe your files. If the infection turns out to be ransomware that already encrypted your data, we tell you what is and is not recoverable before you spend anything further.
Most cleanings are finished in 1 to 3 business days, because scanning the drive from outside the installed operating system takes time that a rushed job skips.
A scan run from inside an infected system is checked by the system the malware already compromised, which is why a scan often comes back clean on a machine that plainly is not.
2409 W Kenosha St, Suite 137, Broken Arrow. Monday to Friday 10am to 7pm, Saturday 12pm to 6pm.
Get a Free Quote Call (918) 883-8293