Every additional power cycle on a failing drive risks the data you want back. Bring the device in powered off, because recovery pricing follows the failure and the diagnostic is what identifies it.
Get a Free QuoteDrive imaged first where it still reads, so recovery works from a copy rather than the failing original.
1 to 3 business days
Diagnose My ComputerStorage on modern phones is soldered and encrypted to the board, so this is board-level work.
3 to 7 business days for board cases
Diagnose My PhoneQuoted after the diagnostic and before any recovery work begins, never from a price list.
General diagnostics free
Start FreeA drive that is 90 percent recoverable today can be 40 percent recoverable after a weekend of attempts.
A mechanical drive with failing heads damages the platter surface it is trying to read, and every retry does more of it.
Consumer tools write their own data and keep the drive spinning for hours, which is the most common way people lose data permanently before reaching a shop.
If a machine prompts to initialize or format a disk, decline. Accepting is what turns a recoverable partition into a genuinely hard job.
Photos, a document folder, a QuickBooks file, or a whole profile are very different jobs. Telling us what matters lets us target it.
Five failure types, with very different odds attached.
Clicking, grinding, drives that appear then vanish, or a machine that hangs at boot retrying reads. Imaging what still reads comes before anything else.
Good odds if caught early
Solid state failures usually present as a drive that disappears entirely rather than degrading gradually. Some controller failures are recoverable and some are not.
Told honestly either way
Storage is soldered to the board and encrypted to it, so recovery means repairing enough of the device to boot. A phone with a dead board is the hardest case here.
Board-level work
Recoverable in many cases where corrosion has not reached the storage or the encryption hardware. Time matters more here than anywhere else. See water damage repair.
Bring it in today
Where the hardware is healthy, the odds are good, and they get worse the more the drive is used afterward.
Stop using the drive
Recovery is the one job where the wrong answer costs more than the right price.
General diagnostics free. Deep diagnostics $25 to $50 for phones and $75 to $100 for computers, with results in 1 to 3 business days.
Board cases 3 to 7 days
Set by the failure rather than published, because a formatted healthy drive and a phone with a dead board are not the same job.
Price before work
Some data is not recoverable at any price, and some recoveries cost more than the data is worth to you. We would rather lose the job than take money for an outcome we do not expect to reach.
Said plainly
Cases needing a cleanroom are beyond any local shop, and if yours is one we say so instead of experimenting with it.
No experiments
Recovered data comes back on media you keep, and we will talk through a backup so this does not happen twice.
Backup advice included
Stop using it and bring it in powered off. Every additional power cycle risks the data you want back.
Not on a failing drive. Consumer tools write their own data and keep the drive spinning for hours, which is the most common way people lose data permanently before reaching a shop.
Recovery pricing is set by the failure rather than published. Diagnostics are $75 to $100 for computers and $25 to $50 for phones, and you get the price before any recovery work begins.
Sometimes. On modern phones the storage is soldered and encrypted to the board, so recovery means repairing enough of the device to boot, which is board-level work.
2409 W Kenosha St, Suite 137, Broken Arrow, OK 74012. Monday to Friday 10am to 7pm, Saturday 12pm to 6pm.
Get a Free Quote Call (918) 883-8293