Kiosk pricing on a cracked iPhone
The pricing runs off a grade. You choose your model, answer a short list of condition questions, and the system sorts the phone into that grade. A cracked screen, a spidered back or a dead battery all drop it into the damaged grade, which carries one figure for that model whatever the rest of the phone does. The phone is then repaired at wholesale cost and resold at the working price. The gap between the damaged offer and the resale figure covers the part, the labor, the shipping and the margin.
A phone with a hairline crack and a phone with a shattered, half-lifting panel often draw the same number. The grade measures one thing: a device that needs a screen before it can be sold as working. Severity does not enter it.
Screen repair before the sale
When the crack is the only fault on a recent iPhone, replacing the screen moves the phone out of the damaged grade and into the working grade. Those 2 grades are a long way apart on a current model. You pay for the repair once and you collect the difference. On recent iPhones the spread is usually wide enough to clear the repair figure, and on phones several generations back the working grade itself has already fallen. Screen work here is quoted by model, confirmed before any work starts. Ask for the figure on cracked screen repair for your exact model and compare 2 real numbers.
The alternative to selling is buying. A working handset with a lifetime warranty on the replacement screen is often the cheapest phone available to you. Some customers who ask for a sell quote choose the repair. See iPhone repair for the models we work on.
Cases for the as-is offer
3 situations, and all of them are common. An older model is the first. Once the working grade has fallen, the repair can cost more than the increase it buys. More than one fault is the second. A cracked screen plus a worn battery plus a bent frame stacks 3 quotes against one offer, and the total passes the difference quickly. Board damage is the third and the clearest. A phone that will not power on, that boots and reboots, or that has liquid history needs a deep diagnostic at $25 to $50 before anybody knows what the repair even is, and board-level work runs 3 to 7 business days after that. Where the phone is not your daily driver, the as-is number ends it, and our sell your device page covers what we take and in what condition.
The buyback at our counter
You bring the phone to the shop in Broken Arrow, we identify the exact model and storage, and we check the real condition: whether it powers on, whether the screen is cracked or only scuffed, how the battery is holding, whether the back glass is intact, and whether it is clear of an activation lock. Then we make an offer on the spot and you decide right there. Where the numbers favor the repair, the repair figure comes with the offer. People driving in from Tulsa often ask both questions in one visit, and both answers come from the same counter.
Bring the phone wiped and signed out. An iPhone still attached to an Apple Account cannot be resold by anybody. The sign-out is what makes the phone sellable.
Wiping an iPhone before the sale
Do it at home while the phone still works, and do it in this order. Everything after the backup removes your data. Back up first, to iCloud or to a computer. Then open Settings, tap your name at the top, scroll down and sign out of iCloud. The sign-out turns off Find My and lifts the activation lock with it. Confirm Find My is off. Then in Settings, General, Transfer or Reset iPhone, choose Erase All Content and Settings. Pull the SIM if you are keeping the number, and take off the case and the screen protector for a clear view of the condition. Our guide on backing up a phone before it goes in covers the backup half in more detail.
Where the screen is too far gone to tap through, the device can be removed from your Apple Account from another signed-in device or from a browser, and we walk through that with you at the counter.
An iPhone that will not turn on
It still has value, and 2 things change. First, the storage may hold the only copy of something you want, and that chance is gone once the phone is sold. Ask about data recovery before it changes hands. Second, the offer on a dead handset reflects the parts that survived. The screen, the cameras, the frame and the battery are all worth something to a repair bench even when the board is finished. The model list moves on every month and the same handset is worth less each time. Bring it to the buyback counter, take the number, and decide with it in front of you. Send the model through the quote form if you want the repair figure alongside the offer.
